Communicating against the current Academic Article uri icon

Overview

MeSH Major

  • Communicable Diseases
  • Disease Outbreaks
  • Models, Theoretical

abstract

  • Communicating with patients who speak different languages in health care environments is a well-known challenge, for which there are myriad solutions to provide increased access for patients with low proficiency in the language of care. Clinicians often overlook communication challenges with patients for whom language is not a barrier, but mismatches in cultural and personal communication styles can lead to poor communication between doctor and patient that can negatively affect the clinical relationship and patient care. Just as patients who require interpreters require more time, clinicians must expect to spend more time to navigate different communication styles. Physicians should have a high index of suspicion for communication challenges, and hospitals and clinics must provide flexible clinic environments that allow clinicians the time required to overcome them.

publication date

  • August 2018

Research

keywords

  • Academic Article

Identity

Language

  • eng

Digital Object Identifier (DOI)

  • 10.1353/hpu.2018.0078

PubMed ID

  • 30122682

Additional Document Info

start page

  • 1046

end page

  • 1053

volume

  • 29

number

  • 3