Provider-to-provider electronic communication in the era of meaningful use: a review of the evidence. Review uri icon

Overview

MeSH

  • Evidence-Based Practice
  • Humans
  • Referral and Consultation

MeSH Major

  • Electronic Health Records
  • Electronic Mail
  • Health Personnel
  • Meaningful Use
  • Text Messaging

abstract

  • Electronic communication between providers occurs daily in clinical practice but has not been well studied. To assess the impact of provider-to-provider electronic communication tools on communication and healthcare outcomes through literature review. Ovid MEDLINE, PubMed, Google Scholar, Cumulative Index to Nursing and Allied Health Literature, and Academic Search Premier. Publication in English-language peer-reviewed journals. Studies provided quantitative provider-to-provider communication data, provider satisfaction statistics, or electronic health record (EHR) communication data. Literature review. Two reviewers conducted the title review to determine eligible studies from initial search results. Three reviewers independently reviewed titles, abstracts, and full text (where appropriate) against inclusion and exclusion criteria. Small number of eligible studies; few described trial design (20%). Homogeneous provider type (physicians). English-only studies. Of 25 included studies, all focused on physicians; most were observational (68%). Most (60%) described electronic specialist referral tools. Although overall use has been measured, there were no studies of the effectiveness of intra-EHR messaging. Literature describing the effectiveness of provider-to-provider electronic communications is sparse and narrow in scope. Complex care, such as that envisioned for the Patient Centered Medical Home, necessitates further research. © 2013 Society of Hospital Medicine.

publication date

  • October 2013

has subject area

  • Electronic Health Records
  • Electronic Mail
  • Evidence-Based Practice
  • Health Personnel
  • Humans
  • Meaningful Use
  • Referral and Consultation
  • Text Messaging

Research

keywords

  • Journal Article
  • Review

Identity

Language

  • eng

PubMed Central ID

  • PMC4030393

Digital Object Identifier (DOI)

  • 10.1002/jhm.2082

PubMed ID

  • 24101544

Additional Document Info

start page

  • 589

end page

  • 597

volume

  • 8

number

  • 10